Conquering Client Conflict
Paying late, not responding to emails, arguing about art direction…enough is enough. Get more respect & make more money by resolving these conflicts in your favor – more details
In this episode, organizational expert and up-and-coming product badass Nicole St. Germain shares her story of learning to launch products based on community involvement, strategies for list-building, pricing psychology and more.
Bootstrapped Product Talking Points
- Why you should connect with a community from day one
- How “give help to get help” can drive sales
- How to know if you’re being self-promotional enough
- Go-to moves for audience discovery and cultivation
Digital Product Mastermind – Nicole’s Mastermind group on FB
Evernote for Product Creators – Nicole teaches you how to use Evernote to manage your product success
Mastermind Meeting Notes Template – Nicole’s product for mastermind groups
Get Your Shit Together – Nicole’s 7-day freemail course for online entrepreneurs
Digital Product Mastermind
Gumroad Small Product Lab
Conquering Client Conflict – Christopher’s free training course for freelancers
After relocating to a new state in 2015, Nicole felt like she was all over the place with her product aspirations. She immediately sought to get connected with a product community to help her. Feeling she needed a lot of help & feedback, she tried to offer the product community a lot of help & feedback. This led Nicole to various Facebook groups and, importantly, to the Gumroad Small Product Lab, where her product finished as an Honorable Mention.
The Small Product Lab turned into a product community of its own, and Nicole found that making connections & helping people aided her attempts to get sales later. Also, knowing that she had launched once with the help of a product community, she had the confidence of knowing that she could do it again.
Nicole learned lessons about going too fast, pricing psychology and list-building by starting out as part of a product community. It allowed her to design her launch process from the community outward from her very first product, a step that takes some founders a long time to come around to.
As many founders do, Nicole struggled with self-promotion and marketing, and made special efforts to counteract this, such as requesting help from friends and product communities. In addition to sharing this perspective, Nicole closes the show with her three action items for all of you aspiring founders to get busy with!